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Mark is absolutely amazing!

Posted by Emmanuel Baako on June 21, 2023
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Mark is absolutely amazing! I am in the military and got orders to move overseas. As much as I loved my home, it was going to be too much of a hassle to try to rent it out, so I had to sell it. Mark was referred to me by a trusted family friend. This was my first home and I didn’t know the first thing about selling a house. From the first time I spoke to Mark on the phone (and it was actually him, not one of his assistants) he was awesome. He was very thorough in his explanations and scheduled a time to do a walk-through with me to gauge the condition of my house. This was very reassuring to me, as I’d had someone else give me a low ball estimate of what they thought my house was worth without ever stepping foot on my property. Mark met me at my home and walked through making recommendations on things that should be fixed. He was very clear that it was completely up to me if I wanted to have the issues fixed or sell as is. He also explained the pros and cons of not rectifying the issues. Mark has a team of WONDERFUL contractors that he referred who do excellent work at a very reasonable price. He quoted me an estimate of what it would cost to fix everything using one of his recommended contractors and what my house would likely sell for after the fixes. The prices he quoted me were almost unbelievable. Almost seemed too good to be true. When there were minor changes to the price he quoted me, he called me and explained the changes and why they were so. However, the final price was not far off from his original quote. He let me know that my house was worth a lot more than what one of the popular realtor sites listed my home’s value as. Mark also explained the pros and cons of choosing a time to put my house on the market. He explained the best time of year to sell and why it was the best time. At first I was a little discouraged because the best time to sell was around the same time that I had to leave to move overseas. That would for sure be a very stressful time for me. With my family of 4 and one on the way preparing to move our life overseas, thinking about selling a house at the same time seemed like a nightmare. But Mark took care of everything! We used his contractors to fix up the house and were there to monitor the progress. They all did an excellent job. My 10-year old home looked just as good as it did the day I bought it when it was first built. (And this house has seen many dogs, cats, children, and me attempting DIYs to it). Mark did the leg work to get an attorney for me to sign a POA and all I had to do was go to the office and sign the paper. It was so easy. When it was time for us to leave, we left the keys for Mark and were able to catch our flight without stressing about selling the house. Mark was great with keeping in communication with me about any updates, and was always very thorough with his explanations about things that were taking place. He placed the house on the market not long after we arrived at our overseas duty station and we immediately started receiving offers. Mark was great at explaining the pros and cons of each offer and there was never a time where I felt pressure to choose one way or another. By the 2nd day, we received an offer that I felt like I couldn’t refuse, which also almost seemed too good to be true. But it was true and we were able to successfully close on the house even with me being overseas in a completely different time zone. The buyer wanted to ensure certain things were done prior to paying for the house (such as termite treatment, lawn maintenance) and Mark took care of everything. I didn’t have to search for a termite company nor a lawn service. Mark and his team set up appointments with the companies, checked with me that I was ok with the price and service to be provided, and all I had to do was cover the invoice. I don’t remember exactly what [a popular realtor website] valued my home as, but I remember that what it sold for was over $50K more. Mark definitely knows what he’s doing and is great at what he does! I highly recommend him to anyone looking to sell their home. He is a great people person, very experienced, very professional, patient, knowledgeable, fair, honest, and I could go on and on. If I’m ever back in the CSRA, I will definitely be calling Mark to find my next home!